US President’s former health administrator visits Dudley CCG & Modality Sandwell and West Birmingham

Professor Don Berwick the former health administrator appointed by US President Obama visited Birmingham and the Black Country today to find out about how new models of care are transforming care for patients in the local area.

Prof Berwick, was appointed by The King’s Fund and NHS England last year to help support vanguard sites and was keen to see first-hand how joining up health and care services in Dudley, Sandwell and West Birmingham are working successfully on the ground.

As part of his tour of the area, Prof Berwick visited the new vanguard sites at Modality Sandwell and West Birmingham and Dudley CCG, who are all involved in a national NHS programme aimed at radically changing the way health and care is delivered across England.

In Dudley Prof Berwick was welcomed by Paul Maubach, Chief Executive, Dudley CCG. He met with, Local GP’s, frontline staff and managers from Dudley health and social care organisations who are working together under the All Together Better banner to develop and implement a new way of working to improve services for the future.

Paul Maubach, Chief Executive, Dudley CCG said: “Today was a fantastic opportunity for over 200 frontline health and care staff to gain truly valuable insight from such a renowned, international leader in healthcare. Time out to reflect on our progress so far and be reenergised for future improvements to healthcare for Dudley people is essential. ”

At Modality Sandwell and West Birmingham, Prof Berwick met frontline staff, GPs and managers and had the opportunity to see how changes to practise are already underway.

Naresh Rati, Chief Executive for Modality Sandwell and West Birmingham and local GP said: “We are delighted to welcome Prof Don Berwick and to be able to share our plans for the Multi-specialty Community Provider (MCP) with him. We are working to put technology and community involvement at the heart of our model and this is a great opportunity to share learning with our regional partners. We are motivated by the fact that we know our new model of care can make a real difference to our patient’s journey and create a better patient experience and we think our work is something worthy of sharing with the restof the country. Prof Berwick’s passion about creating a learning culture to ensure patient safety is something we very much share.”

Following this Mr Berwick met with local health and social care staff and patient representatives involved in the All Together Better partnership. He spent the afternoon giving a speech on ‘The Challenge of Change’. He then hosted a question & answer session on why health and social care needs to change, what the future will look like and what this will achieve for local people.

Professor Berwick said, “I am delighted to be spending time with all those building and implementing a new model of care for the Dudley community.  I have been impressed by the inclusive approach taken to working as “teams without walls” that place the person at the centre of the work.  If they continue as they have started, I am very optimistic that Dudley will benefit from a leading health and care service the community can be proud of.”

A paediatrician by background, Don was for 19 years the founding CEO of the Institute for Healthcare Improvement. In 2010, he was appointed by President Barack Obama as the Administrator of the Centers for Medicare and Medicaid Services (the federal agency overseeing Medicare and Medicaid), a position that he held until December 2011. He has served on the faculties of the Harvard Medical School and Harvard School of Public Health.

In 2013 he carried out a review of patient safety in the NHS on behalf of Prime Minister David Cameron. Recognised as a leading authority on health care quality and improvement, Don has authored or co-authored more than 160 scientific articles and six books.


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