Engagement & Consultations

If we've got something going on that we need your views on - you'll find it here. You will also be able to see past engagement and consultations here.

Engagement & Consultations

As a commissioning organisation it is really important that we ask for your views on services and that we listen to those views. We want you to be able to shape the services that you use and tell us what works well, what doesn’t work well and what you would like to see changed.


Transforming Care Partnership (TCP) Feedback Event

The Children & Young People’s subgroup of the Transforming Care Programme would like to invite service users, families and carers, professionals, members of the public and local community organisations to come and hear about potential plans to change the way in which care is delivered for children and young people living with Learning Disabilities and /or Autism in the Black Country.


The Black Country Transforming Care Partnership (TCP) was established in April 2016 to transform health and care services for children and young people with Learning Disabilities and /or Autism who may display behaviour that challenges. As part of NHS England’s Building the Right Support plan, the programme aims to reduce the number of children and young people with learning disabilities residing in hospital so that more can live in the community, with the right support, close to their home.


Following our recent public engagement events where we spoke to service users, families, carers and professionals about the proposed changes, we would now like to present a summary of your feedback so that we may continue to build on this great work alongside all of you, and agree and deliver local plans for the programme. There will also be further opportunity for you to feedback and influence the plans at this stage.


Please note that as this is a full day event, lunch and refreshments will be provided.


Spaces are limited, so please make sure you register for your FREE ticket here: http://bit.ly/tcpcyp


Provision of Adult Continence Products Engagement: June 3rd until July 12th 2019

The engagement period for adult continence products has now ended. Feedback from the event will be considered and shared at a later date.


Plans to improve Primary Care in the Black Country and West Birmingham

This event has now closed, feedback will be shared at a later date.


Black Country Transforming Care Programme Engagement on Improving services for people with learning disabilities

The engagement event for improving services for people with learning disabilities has now closed. Feedback from the event will be considered and shared at a later date. 


Engagement on Dry Eyes and Eye Drops –  Thursday 14th February to Monday 11th March

The consultation on proposals to change how patients with mild dry eye conditions receive treatment has now closed. 

All feedback will be considered and a final decision will be made at the CCG Commissioning Development Committee in April 2019.


Back Pain Workshop

On 14th March we held a workshop to talk about back pain. Feedback from this session will be considered by the Commissioning Manager for Planned Care and shared at a later date. 



Black Country Transforming Care Partnership (TCP)

The Black Country Transforming Care Partnership (TCP) was established in April 2016 to transform health and care services for people with learning disabilities and/or autism who may display behaviour that challenges. As part of NHS England’s Building the Right Support plan, the programme aims to reduce the number of people with learning disabilities and/or autism residing in hospital so that more people can live in the community, with the right support, close to their home.

The Black Country TCP includes:

  • Dudley Clinical Commissioning Group (CCG)
  • Sandwell and West Birmingham CCG
  • Walsall CCG
  • Wolverhampton CCG
  • Dudley Metropolitan Borough Council
  • Sandwell Metropolitan Borough Council
  • Walsall Council
  • City of Wolverhampton Council
  • Black Country Partnership NHS Foundation Trust
  • NHS England

The National Transforming Care Programme mandates that each TCP meets the nationally prescribed trajectory for bed reduction by March 2019. For the Black Country this means a reduction in inpatient provision. The funding released for inpatient beds can be reinvested to strengthen community support to prevent inappropriate hospital admissions and reduce reliance on unnecessary inpatient stays, allowing the right support to be given at the right time, in the right place to maintain people’s rights, respect and dignity.

Attached is a report which details service user engagement activities undertaken by the Black Country Transforming Care Partnership between April 2016 and July 2018 during the development of the new clinical model for adult learning disabilities services in the Black Country. It summarises key findings and themes from this engagement and will inform the next phase of formal involvement.


Big Health Day

In November we participated in an event hosted by Dudley Voices for Choices around health care and views. Click here to see what we found out.


#Mefestival 2018

Our fifth Me Festival was attended by 21 primary schools, 170 students and 34 teachers. Those who attended were able to take part in a number of planned activities including accredited first aid training from Fastaid, theatre production on bullying from Loudmouth and facilitated workshops from Vamos Theatre.

In addition there was a VIP tent where children could give feedback and thoughts on different health and wellbeing issues and the ‘Let’s Get Active’ tent where children took part in different activities with the NN Cheer Group and the Activate Team to test their fitness levels.

Feedback from students, teachers and staff who supported the event was really positive. To view an update from the event, please click here


Healthwatch Dudley

The CCG recognises the value of working collaboratively with partners to ensure that we reach as far and wide as possible to hear the voices of local people. Over the year we have worked with Healthwatch Dudley on many initiatives including

  • I am Deaf cards
  • Young Health Champions
  • Views on Pharmacy Services
  • Community Information Champions
  • Self care

You can find out more by clicking the link for the Healthwatch Website here

Healthwatch Dudley Annual Report can be accessed by clicking here


Proposed changes to the CCG’s NHS Continuing Healthcare policy 

This consultation is now closed, your feedback will be considered and any changes will be made and a final policy will be agreed by the CCG’s Commissioning Development Committee on December 19th 2018.


Young Health Champions

We recognise that younger people have a huge part to play in helping to shape and design health and well-being services. The CCG, along with Public Health Dudley, have jointly funded a Young Health Champion Programme. This is hosted by Healthwatch Dudley and there is a project co-ordinator who looks after the champions. Healthwatch Dudley hosting the champions has allowed for creativity and innovation and the Young Health Champions have been supported to undertake some really amazing and inspiring activities. More information can be found by looking at the Healthwatch Dudley site http://healthwatchdudley.co.uk/


I am Deaf cards

We have worked collaboratively with Healthwatch Dudley, Dudley Council and Dudley Group NHS Foundation Trust to understand the needs of our local deaf community. We have joined the group a number of times to share updates on what is happening with health care locally and were very pleased to be part of an initiative which saw the introduction of I am Deaf cards. This was a very simple yet practical solution in alerting people to different communication needs.

The latest group initiative is the production of ‘I am deaf’ cards, a simple, practical solution to alerting people of communication needs. Cards have been distributed across the borough to make communication easier. More information can be found by checking out the Healthwatch Dudley site: http://healthwatchdudley.co.uk/


Commissioning Intentions 2019/2020 Consultation 

Each year commissioners in the NHS are required to set out their priorities for the coming year and how they will improve the health of the communities they serve.

Following our consultation the final Dudley Clinical Commissioning Group Commissioning Intentions can be read in full here




Practice Consultation on proposal to close Wollaston Branch Surgery of Three Villages Medical Practice – Monday 16 July to Wednesday 19th September 2018

This consultation is now closed. 

The decision on the application from Three Villages Medical Practice to close their branch surgery was made in public, at our committee on the 19th October 2018.

The Primary Care Commissioning Committee at the CCG considered all the concerns expressed during the public  consultation which took place earlier this year and approved the application to close. The Committee was satisfied with the information and process followed by the Practice.


Innovations in Pharmacy

In May we asked Healthwatch Dudley to help with  getting people’s views on how Practice Based Pharmacy and Prescription Ordering Direct services were working for them.

Clinical pharmacists are part of the general practice team involved in resolving day-to-day medicine issues and meeting with and treating people directly. The Prescription Ordering Direct service allows people to order repeat prescriptions over the telephone instead of online or by visiting a doctors surgery.

Healthwatch worked with the CCG  Medicines Optimisation Team to facilitate sessions which explored people’s views on both services.

Results showed that people really valued the help and information that was offered by pharmacists and trusted them and they also appreciated alternative ways of obtaining repeat prescriptions. However, more work was needed in clearly articulating the role and visibility of pharmacists and further information was needed about how the public could access medical records held at the doctors surgery.

The full report can be found here


Self-care workshop July 2018

On 16th July we held a workshop with Healthwatch Dudley and Public Health Dudley to explore self-care. We know that self-care means different things to different people, whether taking time for yourself to read a book or having a lie in. The workshop focussed on some key areas that people across Dudley had already told us about:

  • The role of the professional
  • The role of carers
  • Mental wellbeing
  • Long term illnesses
  • Minor ailments

A world café approach was facilitated and participants moved around to look at each area. The feedback from the workshop will be used to develop a resource kit which will help us to dig further into  our local communities to really understand how it works for different people and will also help shape a strategy for self-care across Dudley


End of Life workshop May 2018

In May we held an End of Life workshop with local patients to look at how care works across Dudley and understand what perceptions of people were. The workshop was jointly facilitated with Dr Lucy Martin, GP and Cancer & EOL Lead for Dudley CCG and a report from the session can be found here

We also held a workshop with college students to explore their perceptions around death and dying, the report can be found here


CCG Engagement on Moss Grove Surgery Kinver (South East Staffordshire & Seisdon Peninsula CCG) joining Dudley CCG

This consultation is now closed. An update will be shared here soon.



Policy Review for Treatment of Infertility

Specialist fertility treatments, or IVF services, are known by several names within the NHS. You may also see the terms ‘assisted conception services’ or ‘infertility treatments’ used to describe these services. The policy will be reviewed against existing national guidelines, other local CCG policies and we will take into account any complaints or views expressed by the public during the life of our existing policy. A decision will then be taken as to whether the policy should be recommended for any changes. If changes are suggested then we will seek further views from patients and the public. In the meantime, this is an opportunity to contact us and let us have any views which you may have.

This consultation is now closed, this consultation is now closed. We will use any feedback received to to update the 
attached policy if required. 


Suicide Prevention Strategy Workshop

Dudley CCG hosted a Suicide Prevention Strategy workshop on Tuesday 3rd October.  The CCG were impressed with the level of engagement and enthusiasm in the room. The event was attended by 87 people to include a wide range of external partners to include the West Midlands Police, West Midlands Fire Service, Public Health England,  Local Authority colleagues, The Samaritans and a number of  Voluntary and Statutory organisations.

During the day a number of workshops were run interspersed with speakers who served to inspire and support the need to make a difference for the ‘at risk and vulnerable groups’ in Dudley. The active discussions around the table formed part of the process to establish a community wide strategy for Dudley to aim towards a zero suicide ambition. We now have a wealth of information to review which has been shared  to support the development of the strategy.

Initial scanning of the feedback forms suggests the content of the workshop has kick – started the opportunity for people to start to make a difference in their day jobs, It is important that the strategy builds on the work we have started.

Keynote speakers included Jane Boland who represented Merseyside, Suicide Prevention Clinical Lead Centre, Perfect Care, Paul Sanderson, Health & Wellbeing Programme Lead, Public Health England  and Superintendent Sean Russell, Director of Implementation for West Midlands Mental Health Commission.

Items which were presented or shared at the event include below;

  • Presentations
  • Feet on the Street which asked the people of Dudley their thoughts on suicide can be found here


PPG Event

On Tuesday 15th August we held the second PPG event and opened this invite to members of the public as well as members of PPG’s. The event was very successful with over 60 people attending and 19 practices represented. The event had a brief presentation by Steph Cartwright and Dr Gillian Love followed by an opportunity to network and share information with a number of different services and PPG’s attending to showcase their information or experience to support others. This event received very positive feedback as an exciting opportunity to meet others who are already thinking differently.


Consultation on draft Decommissioning Policy 12th June 2017 to 14th July 2017

Our consultation is now closed. Thank you for your feedback, this has been reviewed and the policy has since been approved at our Clinical Development Committee. Please find the Decommissioning policy here


Adult Mental Health Needs Assessment for Dudley

Dudley CCG and Dudley Council have now closed the Adult Mental Health and Wellbeing Needs Assessment survey, which was part of the public engagement work for the Needs Assessment. The Adult Mental Health and Wellbeing Needs Assessment looks at the mental health needs of the whole adult population of Dudley. The Assessment has looked at the need from lots of different angles, including data, public views and partner organisations. The public engagement work is now completed, thank you to all those who participated.














Healthcare Forum

Thursday 4th July 2019, 4.30pm  at Brieley Hill Civic Hall, Bank Street,Brierley Hill, DY5 3DH

This is followed by our Annual General Meeting (AGM) at 6.30pm

Click to view our latest video