Give Us Your Feedback
Your experience as a service user, relative or carer is important to us. All feedback, whether it is a compliment, a complaint or a recommendation about any of the services we commission, will be welcomed
Feedback provided will help us to identify what we are doing right but also where we need to make changes to improve the experience of future patients, click here for more information.
We are here to support anyone who has a concern or complaint about the services we provide or those which we plan and buy.
Click here for information about how to make a complaint.
Click here to view the complaints process for young people.
You can contact the Dudley CCG Complaints Officer by email, telephone or mail:
- Call: 01384 321847
- Email: firstname.lastname@example.org
- Write to: Complaints Officer, Dudley CCG, 2nd Floor, Brierley Hill Health & Social Care Centre, Brierley Hill, DY5 1RU
Freedom Of Information (FOI)
Any person can make a request for information under the Freedom of Information Act. See here for more information
To submit a Freedom of Information request you can either:
- Email: email@example.com
- Write to: FOI Officer, Dudley CCG, 2nd Floor, Brierley Hill Health & Social Care Centre, Brierley Hill, DY5 1RU
Subject Access Request
If you wish to make a request to access the information the CCG holds that identifies you (Subject Access Request) please complete and return the SAR Form with any relevant ID Documents that are required for proof of identify.
If you require access to your medical records then please make a subject access request to the service that provided your medical care direct e.g GP Practice, Hospital department, District Nurses etc.
To make a Subject Access Request please complete the SAR form by clicking here and return to:
SAR Lead: Sue Johnson
Address: Dudley CCG, Brierley Hill Health & Social Care Centre, Venture Way, Brierley Hill, DY5 1RU
Tell Us Your Story
If you have an experience of health care in the last 3 years, either as a patient yourself or as a carer or friend of someone else, please tell Patient Opinion about it.
What was good? What could have been better?
Click here to give us your feedback