Get in touch

If you want to get in touch with us, details below should help to give you the info you need.

Give Us Your Feedback

Your experience as a service user, relative or carer is important to us.  All feedback, whether it is a compliment, a complaint or a recommendation about any of the services we commission, will be welcomed

Feedback provided will help us to identify what we are doing right but also where we need to make changes to improve the experience of future patients, click here for more information.


We are here to support anyone who has a concern or complaint about the services we provide or those which we plan and buy.

Click here for information about how to make a complaint.

Click here to view the complaints process for young people.

You can contact the Dudley CCG Complaints Officer by email, telephone or mail:

  • Call: 01384 321847
  • Write to: Complaints Officer, Dudley CCG, 2nd Floor,  Brierley Hill Health & Social Care Centre, Brierley Hill, DY5 1RU

Freedom Of Information (FOI)

Any person can make a request for information under the Freedom of Information Act. See here for more information

To submit a Freedom of Information request you can either: 

  • Email:
  • Write to: FOI Officer, Dudley CCG, 2nd Floor,  Brierley Hill Health & Social Care Centre, Brierley Hill, DY5 1RU

Subject Access Request

If you wish to make a request to access the information the CCG holds that identifies you (Subject Access Request) please complete and return the SAR Form with any relevant ID Documents that are required for proof of identify. 

If you require access to your medical records then please make a subject access request to the service that provided your medical care direct e.g GP Practice, Hospital department, District Nurses etc.

To make a Subject Access Request please complete the SAR form by clicking here and return to:

Governance Team

SAR Lead: Sue Johnson


Address: Dudley CCG, Brierley Hill Health & Social Care Centre, Venture Way, Brierley Hill, DY5 1RU

Tell Us Your Story

If you have an experience of health care in the last 3 years, either as a patient yourself or as a carer or friend of someone else, please tell Patient Opinion about it.

What was good? What could have been better?

Click here to give us your feedback



Headquarters facilities

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Patient Opinion