Stay Well

Help to make sure you and your family stay well

Stay Well

Pharmacy Opening Times – August Bank Holiday

Some Pharmacies have reduced opening hours over the bank holiday period. 

Here are your local Pharmacy opening hours in Dudley for the 27th August 2018

Extended Access in Dudley

GP Practices in Dudley are offering extended opening hours and additional non-urgent appointments for patients this Bank Holiday

To book an appointment call the number below


Choose the Right Service This Winter

Choosing the right NHS service for your symptoms means you’ll get the treatment you need, in the right place at the right time. 


If you need help out of hours or you are not sure on the best place to go call NHS111.  Simply dialing 111 will put you through to the NHS or download the Ask NHS app here 


Get your flu jab

You are eligible for the free flu vaccine if you are pregnant, are aged 65 years or over, have a long term health condition*, or are a carer. Children aged 2 or 3 years are also eligible.

It’s an important, easy way to stay well this winter.

Ask your GP, pharmacist or midwife about the free flu vaccine.

To find out more about who should get the flu jab and why click here

You can also take our flu quiz to test your knowledge.


Nasal Spray for Children

Is your child aged 2 or 3? The free flu nasal spray can protect your child 



Pharmacy First

When you’ve got a minor illness you can’t treat at home,and it isn’t an emergency, you should go to your local pharmacy for quick expert advice.


Your local pharmacist is a trained medicine expert who can offer you free, confidential advice and treatment for a wide range of conditions. 


Plan ahead

Make sure your medicine cabinet contains all of the essential items ahead of reduced opening times, bad weather or sickness.

If you take regular medication, make sure you have ordered enough medication to last through the festive period or ask your GP practice for a new prescription.


Pharmacy First Minor Ailment Scheme

All patients registered  with a GP in Dudley can access the Pharmacy First Scheme

To find your nearest participating community pharmacy click here


Pharmacy First Stay Well Poster


New Urgent Care Centre 

Dudley CCG & Dudley Group Foundation Trust are pleased to confirm that the new Urgent Care Centre opened as planned on the 1st April 2015

The Walk-in Centre at Holly Hall closed on the 31st March 2015.

All patients in Dudley who think they have an emergency medical problem should go to the Urgent Care Centre which should be accessed via the Emergency Department Reception at Russells Hall Hospital.

The new service provided by GP Led, Malling Health will continue to offer ‘walk-in’ appointments for patients in urgent need of advice and treatment. On arrival patients will be assessed and directed either back to their own GP or other relevant services, seen by a GP if treatment is needed there and then or to the Emergency Department if appropriate. This will ensure patients are seen more quickly and will reduce the pressure on the Emergency Department.

GP out of Hours service will also be part of the new Urgent Care Centre, they can be contacted via NHS 111.

Dr Steve Mann, said, “We are confident this will offer a real improvement in care for all patients. Dudley people told us that a single point of access for urgent care, 24 hours a day was important. This new centre will make things simpler and provide improved care for people who are in need of urgent care. If anyone is not sure which service to access they should call NHS 111.”

For more information on the Urgent Care Centre visit the Dudley Group NHS Foundation Trust website here

Our Urgent Care Consultation closed on

the 24th December 2013.

During this period we have received well over 1300 surveys and spoken with over 1800 people within various groups and at public meetings. In addition, Healthwatch Dudley have also spoken with over 900 people attending the Walk In Centre and attending Accident and Emergency at Russells Hall Hospital.

The proposals certainly attracted very strong and divided opinions from our patients, carers, public and communities and local partners. If you would like to read in detail about the consultation and the proposals that went to Board in January, you can click here

To read the full Urgent Care documentation click here

To read the easy read Urgent Care click here

To read the Healthcare forum notes around Urgent Care here

To read the Healthcare Urgent Care workshop notes click here

To see the Urgent Care presentation click here


Please dial 111 from your telephone for the Urgent Care Centre





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Patient Opinion