Patient Insight

We receive regular insight from you via our member GPs, complaints and public events.

Patient Insight

We receive regular insight from you via our member GPs, complaints and public events. Below are examples where we have enacted a change as a result of feedback you have given us.

You said:

We’re worried that annual health checks for people with learning disabilities will not be maintained

We did:

Said that we would continue with these checks.

You said:

There isn’t the right care available for patients with Aspergers

We did:

Are organising a workshop to look at Aspergers with service users.

You said:

You overlook metal health in your discussions

We did:

Dedicated a healthcare forum entirely to looking at mental health commissioning

You said:

Can you continue with the Healthcare Forum?

We did:

We promised to continue and have booked dates in for the year ahead.

You said:

Why can’t more practices across Dudley have Patient Participation Groups (PPGs)?

We did:

Worked with all willing practices to give them the help and support in setting up PPGs

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Patient Opinion