Engagement & Consultations

If we've got something going on that we need your views on - you'll find it here. You will also be able to see past engagement and consultations here.

Engagement & Consultations

As a commissioning organisation it is really important that we ask for your views on services and that we listen to those views. We want you to be able to shape the services that you use and tell us what works well, what doesn’t work well and what you would like to see changed.


Wheelchair Services

At Dudley CCG we are committed to listening to the views of people about the services that we commission (buy). We know a number of you have raised some concerns around the wheelchair services that we commission. Issues include not being able to get a wheelchair assessment and issues with getting wheelchairs repaired and this is due to a change in the way the eligibility criteria has been applied. We would like to reassure you that we are looking into this. The wheelchair policy can be found here and the previous eligibility criteria is now being used to ensure access for all. We will be holding a public consultation in the near future once we have full information of all the issues. Meanwhile, should you have any questions or experience any difficulties, please contact markcurran@nhs.net


CCG Engagement on Moss Grove Surgery Kinver (South East Staffordshire & Seisdon Peninsula CCG) joining Dudley CCG

This consultation is now closed. An update will be shared here soon.


#Mefestival 2017

Our fourth Me Festival was attended by 27 primary schools, 138 students and 37 teachers. Those who attended were able to take part in a number of planned activities including accredited first aid training from Fastaid, theatre production on bullying from Loudmouth, facilitated workshops from Vamos Theatre, Positive Steps Team and Dudley Youth Council and Young Health Champions.

Feedback from students, teachers and staff who supported the event was really positive. To view an update from the event, please click here


Dudley CCG consultation on the proposal to close Coombswood and Tenlands Road Surgery

Our consultation is now closed.

The decision on the application from Stourside Medical Practice to close their branch surgeries was made in public at our committee on the 16th March 2018.

The Primary Care Commissioning Committee considered the business case presented by Stourside Medical Practice, together with all the issues raised during the public  consultation, and approved the application to close. 


Patients registered with Stourside Medical Practice will receive a letter from the practice to make them aware of the impending closure.


Dudley CCG consultation on the application to merge Norton Medical Practice with Lion Health

Our consultation is now closed.

The decision to accept the application to merge Norton Medical Practice with Lion Health was made in public, at the Primary Care Commissioning Committee meeting on Friday 16th February 2018.

Details of the meeting can be viewed here


Policy Review for Treatment of Infertility


Specialist fertility treatments, or IVF services, are known by several names within the NHS. You may also see the terms ‘assisted conception services’ or ‘infertility treatments’ used to describe these services. The policy will be reviewed against existing national guidelines, other local CCG policies and we will take into account any complaints or views expressed by the public during the life of our existing policy. A decision will then be taken as to whether the policy should be recommended for any changes. If changes are suggested then we will seek further views from patients and the public. In the meantime, this is an opportunity to contact us and let us have any views which you may have.

This consultation is now closed, this consultation is now closed. We will use any feedback received to to update the 
attached policy if required. 


Commissioning Intentions 2018-2019 & 2019-2020 Consultation

Our consultation is now closed, thank you for your feedback. This will be reviewed and shared shortly.



Suicide Prevention Strategy Workshop

Dudley CCG hosted a Suicide Prevention Strategy workshop on Tuesday 3rd October.  The CCG were impressed with the level of engagement and enthusiasm in the room. The event was attended by 87 people to include a wide range of external partners to include the West Midlands Police, West Midlands Fire Service, Public Health England,  Local Authority colleagues, The Samaritans and a number of  Voluntary and Statutory organisations.

During the day a number of workshops were run interspersed with speakers who served to inspire and support the need to make a difference for the ‘at risk and vulnerable groups’ in Dudley. The active discussions around the table formed part of the process to establish a community wide strategy for Dudley to aim towards a zero suicide ambition. We now have a wealth of information to review which has been shared  to support the development of the strategy.

Initial scanning of the feedback forms suggests the content of the workshop has kick – started the opportunity for people to start to make a difference in their day jobs, It is important that the strategy builds on the work we have started.

Keynote speakers included Jane Boland who represented Merseyside, Suicide Prevention Clinical Lead Centre, Perfect Care, Paul Sanderson, Health & Wellbeing Programme Lead, Public Health England  and Superintendent Sean Russell, Director of Implementation for West Midlands Mental Health Commission.

Items which were presented or shared at the event include below;

  • Presentations
  • Feet on the Street which asked the people of Dudley their thoughts on suicide can be found here


PPG Event

On Tuesday 15th August we held the second PPG event and opened this invite to members of the public as well as members of PPG’s. The event was very successful with over 60 people attending and 19 practices represented. The event had a brief presentation by Steph Cartwright and Dr Gillian Love followed by an opportunity to network and share information with a number of different services and PPG’s attending to showcase their information or experience to support others. This event received very positive feedback as an exciting opportunity to meet others who are already thinking differently.


Redesign of mental health services – proposal to close Birch Day Hospital Consultation – 19th June 2017 until 21st July 2017

Our consultation on Birch Day Hospital is now closed. Any feedback will now be considered and shared on this page in the near future. 


Consultation on draft Decommissioning Policy 12th June 2017 to 14th July 2017

Our consultation is now closed. Thank you for your feedback, this has been reviewed and the policy has since been approved at our Clinical Development Committee. Please find the Decommissioning policy here


Adult Mental Health Needs Assessment for Dudley

Dudley CCG and Dudley Council have now closed the Adult Mental Health and Wellbeing Needs Assessment survey, which was part of the public engagement work for the Needs Assessment. The Adult Mental Health and Wellbeing Needs Assessment looks at the mental health needs of the whole adult population of Dudley. The Assessment has looked at the need from lots of different angles, including data, public views and partner organisations. The public engagement work is now completed, thank you to all those who participated.


Feedback from the public engagement work for the Adult Mental Health and Wellbeing Needs Assessment for Dudley

You told us the following works well…

  • There are lots of examples of good care received from individual healthcare staff
  • Integrated Plus
  • Having regular reviews with your GP
  • Peer support groups


You told us the following could work better…

  • Shorter waiting times for treatment are needed
  • Access to support in a crisis
  • More focus on helping prevent problems from happening in the first place (across the spectrum)


You told us the following could make things better…

  • More joined up working between different services
  • Recognising the links between mental and physical health
  • Greater access to talking therapies
  • Improve training for all healthcare staff on mental health


This feedback and the other information we have gathered for the Needs Assessment will help inform a borough-wide mental health strategy.



Changes to Prescriptions and Medicines in Dudley  Consultation

Dudley CCG has now closed the consultation on Changes to Prescriptions and Medicines in Dudley. 

Please see below overview of survey results or click here to view results in more detail



Multi-specialty Communty Provider (MCP)  Consultation

Dudley CCG has now finished its public consultation to help shape the development of Dudley Multi-specialty Community Provider (MCP).

Please click here for the full report or if you would like to read the Executive Summary of this report in large font, please click here.


PPG Event

On Wednesday 1st March we held the first PPG event, inviting all members of PPG’s, practice staff and some of our Vanguard Engagement Group members. The event was well attended with 55 attendee’s representing 18 practices. With the health and social care landscaping changing radically and at pace we felt it was time to ask about the future of PPG’s and whether it is time to start thinking and being different. The event heard from a number of speakers and participants were provided with the opportunity to discuss what they felt needed to change and be done locally. We have received lots of positive feedback since the event and are hoping to put on another event later this year.

#Mefestival 2016

Our third Me Festival was attended by 29 primary schools, 126 students and 40 teachers. Fast Aid delivered first Aid training to 23 of the 29 schools.  This was the first year we delivered Me Festival to primary schools and the feedback from students, teachers and staff who supported the event was really positive. To view a brief update from the event, please click here.


Dementia Survey Update

In May we asked people to share their views and experiences with us around dementia services across the borough.

We had an online survey which some of you filled in, held a focus group which some of you came to and we joined in with a Me, Myself and I meeting where we met patients with dementia and their families.

The views on dementia care and services across the borough were varied. Some of you had very positive experiences and felt that you had all the support that you needed. However, quite a few said that there were issues around support and information for carers and it could feel quite daunting and isolating.  Many people also said that was a lack of awareness in communities around dementia.


All of views have been shared with the Dementia Strategy Group. This group meets regularly and includes staff from the CCG, GPs, Age UK, Alzheimers Society, Dudley Group of Hospitals, Dudley and Walsall Mental Health Trust, Dudley Council and Black Country Partnerships. The group work together to try and improve dementia services locally. Following the feedback, they have recognised that there needs to be some changes to overcome the issues and a sub-group will be set up to look at these actions and how they will implemented.


Thank you to everyone who took the time to share their views with us.


Commissioning Intentions 2016-17 & 2017-18 

The Commissioning Intentions consultation (1st February 2016 – 1st March 2016) focused on gathering the views of people who would be using services to inform our decisions and conversations with providers.

Dudley Clinical Commissioning Group Commissioning Intentions can be read in full here



Attended by 11 secondary schools, 120 students, 19 members of staff our second Me Festival was a success. Fast Aid delivered first Aid training to 94 students. The feedback from students, teachers and staff who supported the event was really positive. To view the newsletter from the event please click here


Long Term Conditions Workshop

In August we held a facilitated session for people with long term conditions. We wanted to know what it felt like to be you and what we could do to put you at the centre of your care. All of this information is being fed into the Long Term Conditions Framework which our GPs and commissioners are looking at. In November we will be visiting our local Carer’s Forum to get their ideas too.

Graphic – Putting ME At The Centre of My Care

Long Term Conditions Workshop Feedback


Diabetes in Dudley

The Diabetes Conversation focused on capturing patients experiences of the current diabetes service and discussing a proposed model of making services more community focused. A survey was distributed amongst all 47 of our GP practices along with the diabetes clinic at Russell’s Hall Hospital, during the period of September 2014 – October 2014 we received 109 responses. As part of the conversation we held two focus groups one in the north of the borough at Ladies Walk Clinic, Sedgley and one in the south at Lion Health, Stourbridge. We also spoke with various community groups including Dudley Asian Elders.


Phlebotomy Services in Dudley

A review is being undertaken of how Phlebotomy services are provided in Dudley. As part of the review, a patient survey has been completed in order to find out the views of patients who use the current services and what they would like. The survey ran from 1st June to 31st July 2014.


The Urgent Care Consultation in Dudley

The Dudley Urgent Care Consultation (Oct – Dec 2013) focused on the future of urgent care walk-in and out of hours GP services in Dudley borough. At its heart was a proposal to create 24/7 Urgent Care Centre at Russells Hall Hospital, adjacent to A&E, replacing the walk-in service operating at Holly Hall.



Over 160 students and 25 teaching staff joined us for the #mefestival in 2014. We had a festival themed educational day at Himley Hall and students took part in loads of different activities. The report from the event can be found here. The graphic from the ‘Headmasters Office’ workshop can be found here.

Healthwatch Dudley and Dudley Youth Council Feedback

Healthcare Forum

Thursday 17th May 2018, 4.30pm  at Brierley Hill Civic Hall, Bank Street, Brierley Hill, DY5 3DH



Click to view our latest video