As a commissioning organisation it is really important that we ask for your views on services and that we listen to those views. We want you to be able to shape the services that you use and tell us what works well, what doesn’t work well and what you would like to see changed.
Reduced Foetal Movement and Continuity of Care Surveys
We are trying to improve Maternity Services (Continuity of Carer) and Maternity Safety (Reduced Foetal Movements) and we really need the views of women who currently or have recently used Maternity Services within the Black Country.
Reduced Foetal Movement survey: https://www.surveymonkey.co.uk/r/SZ2TZ9L closing date 21 October 2018
Continuity of Carer Survey: https://www.surveymonkey.co.uk/r/TLYJT9P closing date 10 December 2018
Practice Consultation on proposal to close Wollaston Branch Surgery of Three Villages Medical Practice – Monday 16 July to Wednesday 19th September 2018
This consultation is now closed. An update will be shared here following the Primary Care Commissioning Committee on the 19th October 2018
Innovations in Pharmacy
In May we asked Healthwatch Dudley to help with getting people’s views on how Practice Based Pharmacy and Prescription Ordering Direct services were working for them.
Clinical pharmacists are part of the general practice team involved in resolving day-to-day medicine issues and meeting with and treating people directly. The Prescription Ordering Direct service allows people to order repeat prescriptions over the telephone instead of online or by visiting a doctors surgery.
Healthwatch worked with the CCG Medicines Optimisation Team to facilitate sessions which explored people’s views on both services.
Results showed that people really valued the help and information that was offered by pharmacists and trusted them and they also appreciated alternative ways of obtaining repeat prescriptions. However, more work was needed in clearly articulating the role and visibility of pharmacists and further information was needed about how the public could access medical records held at the doctors surgery.
The full report can be found here
At Dudley CCG we are committed to listening to the views of people about the services that we commission (buy). We know a number of you have raised some concerns around the wheelchair services that we commission. Issues include not being able to get a wheelchair assessment and issues with getting wheelchairs repaired and this is due to a change in the way the eligibility criteria has been applied. We would like to reassure you that we are looking into this. The wheelchair policy can be found here and the previous eligibility criteria is now being used to ensure access for all. We will be holding a public consultation in the near future once we have full information of all the issues. Meanwhile, should you have any questions or experience any difficulties, please contact email@example.com
Self-care workshop July 2018
On 16th July we held a workshop with Healthwatch Dudley and Public Health Dudley to explore self-care. We know that self-care means different things to different people, whether taking time for yourself to read a book or having a lie in. The workshop focussed on some key areas that people across Dudley had already told us about:
- The role of the professional
- The role of carers
- Mental wellbeing
- Long term illnesses
- Minor ailments
A world café approach was facilitated and participants moved around to look at each area. The feedback from the workshop will be used to develop a resource kit which will help us to dig further into our local communities to really understand how it works for different people and will also help shape a strategy for self-care across Dudley
End of Life workshop May 2018
In May we held an End of Life workshop with local patients to look at how care works across Dudley and understand what perceptions of people were. The workshop was jointly facilitated with Dr Lucy Martin, GP and Cancer & EOL Lead for Dudley CCG and a report from the session can be found here
CCG Engagement on Moss Grove Surgery Kinver (South East Staffordshire & Seisdon Peninsula CCG) joining Dudley CCG
This consultation is now closed. An update will be shared here soon.
Our fourth Me Festival was attended by 27 primary schools, 138 students and 37 teachers. Those who attended were able to take part in a number of planned activities including accredited first aid training from Fastaid, theatre production on bullying from Loudmouth, facilitated workshops from Vamos Theatre, Positive Steps Team and Dudley Youth Council and Young Health Champions.
Feedback from students, teachers and staff who supported the event was really positive. To view an update from the event, please click here
Specialist fertility treatments, or IVF services, are known by several names within the NHS. You may also see the terms ‘assisted conception services’ or ‘infertility treatments’ used to describe these services. The policy will be reviewed against existing national guidelines, other local CCG policies and we will take into account any complaints or views expressed by the public during the life of our existing policy. A decision will then be taken as to whether the policy should be recommended for any changes. If changes are suggested then we will seek further views from patients and the public. In the meantime, this is an opportunity to contact us and let us have any views which you may have.
This consultation is now closed, this consultation is now closed. We will use any feedback received to to update the attached policy if required.
Suicide Prevention Strategy Workshop
Dudley CCG hosted a Suicide Prevention Strategy workshop on Tuesday 3rd October. The CCG were impressed with the level of engagement and enthusiasm in the room. The event was attended by 87 people to include a wide range of external partners to include the West Midlands Police, West Midlands Fire Service, Public Health England, Local Authority colleagues, The Samaritans and a number of Voluntary and Statutory organisations.
During the day a number of workshops were run interspersed with speakers who served to inspire and support the need to make a difference for the ‘at risk and vulnerable groups’ in Dudley. The active discussions around the table formed part of the process to establish a community wide strategy for Dudley to aim towards a zero suicide ambition. We now have a wealth of information to review which has been shared to support the development of the strategy.
Initial scanning of the feedback forms suggests the content of the workshop has kick – started the opportunity for people to start to make a difference in their day jobs, It is important that the strategy builds on the work we have started.
Keynote speakers included Jane Boland who represented Merseyside, Suicide Prevention Clinical Lead Centre, Perfect Care, Paul Sanderson, Health & Wellbeing Programme Lead, Public Health England and Superintendent Sean Russell, Director of Implementation for West Midlands Mental Health Commission.
Items which were presented or shared at the event include below;
- Feet on the Street which asked the people of Dudley their thoughts on suicide can be found here
On Tuesday 15th August we held the second PPG event and opened this invite to members of the public as well as members of PPG’s. The event was very successful with over 60 people attending and 19 practices represented. The event had a brief presentation by Steph Cartwright and Dr Gillian Love followed by an opportunity to network and share information with a number of different services and PPG’s attending to showcase their information or experience to support others. This event received very positive feedback as an exciting opportunity to meet others who are already thinking differently.
Consultation on draft Decommissioning Policy 12th June 2017 to 14th July 2017
Our consultation is now closed. Thank you for your feedback, this has been reviewed and the policy has since been approved at our Clinical Development Committee. Please find the Decommissioning policy here
Adult Mental Health Needs Assessment for Dudley
Dudley CCG and Dudley Council have now closed the Adult Mental Health and Wellbeing Needs Assessment survey, which was part of the public engagement work for the Needs Assessment. The Adult Mental Health and Wellbeing Needs Assessment looks at the mental health needs of the whole adult population of Dudley. The Assessment has looked at the need from lots of different angles, including data, public views and partner organisations. The public engagement work is now completed, thank you to all those who participated.