Engagement & Consultations

If we've got something going on that we need your views on - you'll find it here. You will also be able to see past engagement and consultations here.

Engagement & Consultations

As a commissioning organisation it is really important that we ask for your views on services and that we listen to those views. We want you to be able to shape the services that you use and tell us what works well, what doesn’t work well and what you would like to see changed.


Redesign of mental health services – proposal to close Birch Day Hospital Consultation – 19th June 2017 until 13th July 2017


Dudley Clinical Commissioning Group and Dudley and Walsall Mental Health Partnership NHS Trust (DWMH) are proposing to close The Birch Day Hospital later this year as part of a redesign of services. One of the functions of Birch is around enhancing assessment and treatment to try and reduce risk of mental health hospital admission. The redesign will now see this take place closer to home with the introduction of older adult mental health home treatment service with potential for assessment, support and treatment seven days a week and up to 3 times a day visits when required.


Patients that have accessed the Birch Day Hospital  previously will continue to retain access to psychological interventions which will take place within the community rather than a hospital setting again promoting care closer to home. Every patient will also be seen individually/with their carer by the team at Birch for a conversation around what kind of support or help they may require if we close Birch. There will also be investment in new services that will bring care closer to home for mental health treatment including therapeutic services and patients affected by dementia will access services via the Dudley Dementia Gateways in a dementia friendly environment.


We will be holding a public meeting and drop in session on Tuesday 11th July at 3.30pm at the Dell Stadium.

This will be your opportunity to meet with Andrew Hindle, Commissioning Engagement Manager for Integration at Dudley CCG at Nick Stephens, Head of Service for Community at DWMH to find out more and ask any questions that you may have.

If you would like to book a place, please contact Maria on 01384 323602 or email maria.prosser@dudleyccg.nhs.uk

Our consultation will run from 19th June 2017 and finish on 13th July. All views and feedback will be considered and taken to the CCG Clinical Development Committee for a final decision.


Consultation on draft Decommissioning Policy 12th June 2017 to 14th July 2017

We all know that there is huge financial pressure on the NHS across the country and it is no different here in Dudley.

It is good practice for us to regularly review the range and type of services we fund to ensure they are appropriate, effective and deliver value for tax payers money.  In a challenging financial climate, this process is particularly important as we now have more demands on our services than we can afford. We are therefore undertaking a review of the services and intervention with a view to identify those which we can be stopped, allowing us to both invest in higher priority services and to operate within our budget.

We are introducing a policy to support Dudley CCG in identifying services and interventions which are of low priority for funding. The policy will help us to make decisions in a considered and fair way and support redirection of spend from low priority services and interventions to those of high priority. This is called decommissioning and it refers to the process of withdrawing funding for a particular service or intervention.

We would really like to know your views on our draft policy.

The draft policy can be found here , presentation slides here and a link to survey monkey can be found here. If you would like a hard copy of the policy let us know by emailing maria.prosser@dudleyccg.nhs.uk or ringing Maria on 01384 323602.

If you would prefer to print off the survey and send your comments in, you can use our freepost address:



Dudley Clinical Commissioning Group

Brierley Hill Health and Social Care Centre

Venture Way

Brierley Hill


Our consultation will close at midnight on 14th July 2017. Any feedback will be considered and changes made before the policy is approved by our Clinical Development Committee


Adult Mental Health Needs Assessment for Dudley

Dudley CCG and Dudley Council would like your opinion on mental health services in Dudley. We are currently working in partnership to complete an Adult Mental Health Needs Assessment for Dudley, which will look at the needs of the adult population of Dudley as a whole. If you would like to give your opinion, please complete the survey here: https://www.surveymonkey.co.uk/r/mentalhealthneedsassessment2017

Alternatively, if you would like a physical copy of the survey to complete click here to print, or here for a large print version, or call us and we will post one to you.

Once complete please send to:


Dudley Clinical Commissioning Group

Brierley Hill Health & Social Care Centre

Venture Way



(No stamp required)

The survey will close on 30th June 2017.

Please note that the Needs Assessment does not cover the following conditions: dementia; substance misuse; learning disabilities.

The Healthcare Forum on 18th May at Brierley Hill Civic Hall, 6pm – 8pm will also involve discussions around the Adult Mental Health Needs Assessment for Dudley, please click here to view the poster. To book your place, please email keren.hodgson@dudleyccg.nhs.uk or call 01384 321730.


Dementia Strategy Update

We have been busy refreshing our Dementia Strategy for Dudley to make sure it meets the needs of patients with dementia and for carers of patients with dementia.

The updated version available to read here reflects feedback that many of you gave us either in questionnaires, focus groups or visits to activities. We have used your feedback to help shape the new strategy and we have shared with our partners across Dudley to make sure that we have one approach for local people.

We would really appreciate it if you could take some time to read through and tell us whether you feel we’ve got it right. Is there anything you think we have missed which is really important or are there any gaps. If you have any comments – good or bad – then we would like to know!

You can either email keren.hodgson@dudleyccg.nhs.uk or ring Keren on 01384 321730.

We need any feedback by Friday 14th April. As always if you have any questions, please ask!


Changes to Prescriptions and Medicines in Dudley  Consultation

Dudley CCG has now closed the consultation on Changes to Prescriptions and Medicines in Dudley. 

Please see below overview of survey results or click here to view results in more detail



Multi-specialty Communty Provider (MCP)  Consultation

Dudley CCG has now finished its public consultation to help shape the development of Dudley Multi-specialty Community Provider (MCP).

Please click here for the full report or if you would like to read the Executive Summary of this report in large font, please click here.


PPG Event

On Wednesday 1st March we held the first PPG event, inviting all members of PPG’s, practice staff and some of our Vanguard Engagement Group members. The event was well attended with 55 attendee’s representing 18 practices. With the health and social care landscaping changing radically and at pace we felt it was time to ask about the future of PPG’s and whether it is time to start thinking and being different. The event heard from a number of speakers and participants were provided with the opportunity to discuss what they felt needed to change and be done locally. We have received lots of positive feedback since the event and are hoping to put on another event later this year.

#Mefestival 2016

Our third Me Festival was attended by 29 primary schools, 126 students and 40 teachers. Fast Aid delivered first Aid training to 23 of the 29 schools.  This was the first year we delivered Me Festival to primary schools and the feedback from students, teachers and staff who supported the event was really positive. To view a brief update from the event, please click here.


Dementia Survey Update

In May we asked people to share their views and experiences with us around dementia services across the borough.

We had an online survey which some of you filled in, held a focus group which some of you came to and we joined in with a Me, Myself and I meeting where we met patients with dementia and their families.

The views on dementia care and services across the borough were varied. Some of you had very positive experiences and felt that you had all the support that you needed. However, quite a few said that there were issues around support and information for carers and it could feel quite daunting and isolating.  Many people also said that was a lack of awareness in communities around dementia.


All of views have been shared with the Dementia Strategy Group. This group meets regularly and includes staff from the CCG, GPs, Age UK, Alzheimers Society, Dudley Group of Hospitals, Dudley and Walsall Mental Health Trust, Dudley Council and Black Country Partnerships. The group work together to try and improve dementia services locally. Following the feedback, they have recognised that there needs to be some changes to overcome the issues and a sub-group will be set up to look at these actions and how they will implemented.


Thank you to everyone who took the time to share their views with us.


Commissioning Intentions 2016-17 & 2017-18 

The Commissioning Intentions consultation (1st February 2016 – 1st March 2016) focused on gathering the views of people who would be using services to inform our decisions and conversations with providers.

Dudley Clinical Commissioning Group Commissioning Intentions can be read in full here



Attended by 11 secondary schools, 120 students, 19 members of staff our second Me Festival was a success. Fast Aid delivered first Aid training to 94 students. The feedback from students, teachers and staff who supported the event was really positive. To view the newsletter from the event please click here


Long Term Conditions Workshop

In August we held a facilitated session for people with long term conditions. We wanted to know what it felt like to be you and what we could do to put you at the centre of your care. All of this information is being fed into the Long Term Conditions Framework which our GPs and commissioners are looking at. In November we will be visiting our local Carer’s Forum to get their ideas too.

Graphic – Putting ME At The Centre of My Care

Long Term Conditions Workshop Feedback


Diabetes in Dudley

The Diabetes Conversation focused on capturing patients experiences of the current diabetes service and discussing a proposed model of making services more community focused. A survey was distributed amongst all 47 of our GP practices along with the diabetes clinic at Russell’s Hall Hospital, during the period of September 2014 – October 2014 we received 109 responses. As part of the conversation we held two focus groups one in the north of the borough at Ladies Walk Clinic, Sedgley and one in the south at Lion Health, Stourbridge. We also spoke with various community groups including Dudley Asian Elders.


Phlebotomy Services in Dudley

A review is being undertaken of how Phlebotomy services are provided in Dudley. As part of the review, a patient survey has been completed in order to find out the views of patients who use the current services and what they would like. The survey ran from 1st June to 31st July 2014.


The Urgent Care Consultation in Dudley

The Dudley Urgent Care Consultation (Oct – Dec 2013) focused on the future of urgent care walk-in and out of hours GP services in Dudley borough. At its heart was a proposal to create 24/7 Urgent Care Centre at Russells Hall Hospital, adjacent to A&E, replacing the walk-in service operating at Holly Hall.



Over 160 students and 25 teaching staff joined us for the #mefestival in 2014. We had a festival themed educational day at Himley Hall and students took part in loads of different activities. The report from the event can be found here. The graphic from the ‘Headmasters Office’ workshop can be found here.

Healthwatch Dudley and Dudley Youth Council Feedback

Healthcare Forum

Thursday 6th July 2017, 4.30pm – 6.30pm  at Brierley Hill Civic Hall

Followed by the Annual General Meeting (AGM)


Click to view our latest video